SOLVED! “Xbox One Controller Scrolling By Itself”

Is your Xbox One controller scrolling by itself? This issue can give you quite a headache, especially when you are trying to play your favorite game. In this article, we will discuss one of the most common Xbox One controller issues and how to solve it. Read to the end and you should be able to bring your controller back to normal. 

Impact Of Uncontrollable Scrolling In Xbox One Controller

When you encounter this issue, your Xbox One controller may scroll in one direction making it difficult to fully enjoy your gaming experience. You could be in the middle of a game and a character starts moving on their own due to the Xbox One controller scrolling by itself. In some cases, the issue could be more aggressive making it even harder to navigate your Xbox One.

Why Is My Xbox One Controller Scrolling By Itself?

Your Xbox One could be scrolling by itself due to several reasons. Your controller stick may be stuck in one direction causing it to scroll by itself. The issue may also result when the fast scroll feature is enabled on your Xbox One or if you have a faulty internet connection. If your firmware is out of date, it may also result in your Xbox One controller scrolling by itself.

How To Stop The Scrolling

Some of the most effective solutions to this issue include turning off or disabling the fast scroll feature, restarting or resetting your console, and updating your firmware. These fixes have worked for many users who were experiencing the issue of “Xbox One controller skipping by itself”, allowing them to have more control over their gaming experience.

Turn Off The Fast Scroll Feature

When your Xbox One controller is too sensitive and scrolling by itself, it might be a good idea to consider disabling the fast scroll feature. Although fast scroll is effective when navigating through dashboard features, it can be detrimental. To turn off fast scroll press the RB and face buttons simultaneously. This task can be a little difficult to perform but it’s a reliable and quick method to solve your controller’s sensitivity issue. 


If your controller is still scrolling by itself, try one of the following fixes.

Restart Your Xbox Gaming Console

The number of issues on Xbox One that can be resolved with a fresh restart is mind-boggling! And a controller skipping by itself is one of them. To restart your gaming console, follow the following steps:

  • Step 1: Unplug the power cable of your router and let it rest for a few minutes.
  • Step 2: Restart your Xbox One console. There are two ways to go about this: You could navigate to System > Settings > Restart Console > Restart, or you could long-press the X button at the center of your controller and navigate to Restart Console > Restart to give your console a fresh restart.
  • Step 3: Wait for a few minutes for the restart process to complete.
  • Step 4: After the restart process is complete, plug in your modem and give it a few minutes to start. Set the connection of multiplayer to check if the problem has been solved.

Reset Your Xbox Gaming Console

Resetting your Xbox gaming console is not the same as restarting it. Also, consider keeping your games and apps instead of removing everything since the latter will restore your console to factory defaults. To perform a reset use the following procedure:

  • Step 1: Press the X button in the middle of your controller to launch the guide.
  • Step 2: Navigate to Profile and Systems > Settings > System > Console Info.
  • Step 3: Select Reset console, then Reset and keep my games & apps. This should reset your OS and remove any bugs that may be causing your Xbox One controller to scroll by itself. 

Update Your Firmware

One of the reasons for the Xbox One controller scrolling by itself is outdated firmware. So, it’s always a good idea to check if your Xbox One has the latest updates. Here are the steps to get the latest updates:

  • Step 1: Press the X button to launch the guide.
  • Step 2: Navigate to Profile and Systems > Settings > System > Updates and Downloads > Update Console.
  • Step 3: If you see No console update available in step 2, instead of Update Console, it means you’re using the most current updates.

This should fix the issue of your Xbox One controller scrolling by itself.

Clean The Controller

An efficient cleaning process could be all your Xbox One controller needs. To properly clean your controller, use the following steps:

  • Step 1: Long press the X button to disconnect and switch off your controller.
  • Step 2: Wipe the analog stick using a soft cloth containing rubbing alcohol and move the stick around as you clean the area around it.
  • Step 3: Repeat step 2 for the second stick.

Frequently Asked Questions

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Should I buy a new Xbox One controller if the old one keeps scrolling by itself?

Before replacing your controller, try one of the solutions above. A little push could be all your controller needs.

Why is my Xbox One controller not turning on?

One of the reasons your controller may fail to turn on is low battery. Disconnecting your controller in the middle of a firmware upgrade may also cause your controller not to turn on.

How should I deal with an unresponsive Xbox One controller?

Ensure your controller is fully charged. If your controller is fully charged and won’t turn on, update it using a USB.

Why won’t my Xbox One controller connect to the console?

Some of the reasons why your controller won’t connect to the console include low batteries, conflicting signals from other wireless devices, too many controllers connected to one console, controller is out of range, controller inactivity, controller is not synced, or if the mic is plugged in.

Tips and Tricks

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  • Set your Xbox One to update automatically even when it’s switched off.
  • Replace the batteries of your Xbox One controller regularly.

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