SOLVED! Xbox Error Code 0x87e107df

What happens when you try to play a game on Xbox One and get the message “Xbox Error Code 0x87e107DF”? With the latest update, some users report Xbox error code 0x87e107df. If you encounter this error code, don’t panic. There are ways to fix it. Here are the causes of the error code, tips, tricks, and resolve the issue.

Error Code 0x87e107df: The Usual Suspects 

Microsoft Stopped Making Xbox One Consoles in 2020 | PCMag

The following are some common causes of this error code:


When you experience the Xbox error code 0x87e107df, there is a possibility that there is a problem with the server. The server issue would prevent your console from validating your digital purchases which result in errors. This particular error code will often emerge when there is an issue with the purchase and content usage service.

MAC Address

When conflict arises in an alternate MAC address, the Xbox error code 0x87e107df is a potential consequence. The issue primarily occurs if you set up the alternate MAC address. The conflict can also arise when you decide to bring home a used Xbox with an alternate MAC address already set up.


Firmware inconsistency always occurs due to file corruption. When this happens, it’s highly likely that you would come across the Xbox error code 0x87e107df.

How To Resolve The Error: Solutions 

You can try out the following methods to fix the Xbox error code 0x87e107df.


Power Cycle 

In case you experience the Xbox error code 0X87e107df, it’s suggested for you to power cycle your console. Power cycling could get rid of a lot of issues that cause errors in Xbox consoles.

Check Out The Status Of Xbox Live 

Another way which you can do to fix the error is by checking and verifying your Xbox Live service status. Sometimes, Microsoft tends to experience a server outage that affects the licence validation process, likely contributing to  Xbox One error code 0x87e107df. The solution to it is verifying the Xbox live status.

Switch To Offline Mode

Switching Xbox One to offline mode is one way of fixing error code 0x87e107df that occurs due to   server outrage. When you change your Xbox One to offline mode, it will allow you to leave some of the ownership verifications carried out for digitally purchased media. To switch your Xbox One to offline mode, you will be required to follow the steps below:

  • Press and hold the Xbox One button on your controller to open the guide menu.
  • You will need to access the setting applications by clicking on the gear icon part and, after that, moving to the network sub-menu.
  • Select the option network settings, and then click on the go offline on the left-pane menu.
  • After that, you will need to confirm the prompt to make your selection successful.

Clear The Alternate MAC Address

In some cases, when there is conflict with MAC address, it leads to the problem of network inconsistency. The result of that is the failure of the licensing validation on your Xbox One console.. In fixing such an issue, you must clear your alternate MAC address. To do the clearing, follow the following steps:

  • Press and hold the Xbox button on your controller, which will open the guide menu.
  • Go to settings and select the option for all settings.
  • At the Settings window, locate the network from the left-pane menu and then click on it; to select the network Settings icon from the submenu.
  • When you get to the Advanced Settings window, navigate to the Alternate MAC address submenu.
  • Select Alternate Wireless MAC or Alternate Wired MAC as per your current configuration.
  • You will have to click the clear button to confirm your action. When through, restart your Xbox One console and check whether the error is not there.

Frequently Asked QuestionsXbox Pre-Order: Pricing, Details, Availability & More

Can I use my Xbox One console for gaming if this error shows up?

Yes, but you will not access any online multiplayer games.

Can I recover my game saves from the cloud?

Yes, you can. Please see our article Recovering Game Saves from your Cloud Storage Account.

What should I do when my Xbox One console shows an error message?

The first thing you need to do is reset your Xbox One console. It will help if you press the power button on the front of your console for 10 seconds until the console turns off. Then wait 30 minutes before turning it back on again. It will clear all data stored on your Console.

What should I do if my Xbox One console freezes?

Try restarting your Xbox One console. Also, try connecting your console to an external power source.

 Tips And Tricks

  • Make sure that you plug your console into a table power source
  • Install the latest updates in case of error
  • Uninstalling and reinstalling games could resolve a lot of Xbox errors
  • Delete the cache files on the console every now and then.
  • Update the console’s firmware periodically

Ahead of E3, Microsoft aims to bring Xbox to billions of players with or without consoles - CNET

Leave a Comment