SOLVED! “Welcome To Your New HP” Keeps Popping Up

Generally speaking, HP computers would display the “Welcome to your new HP” window after people finish configuring settings. Once dismissed, the welcome window won’t show up again unless users perform a factory reset and configure the settings from the start one more time. However, on occasions, the welcome window may come back and owners of HP computers have to dismiss it repeatedly. Check out this article if “Welcome to your new HP” keeps popping up on your computer as well. 

The Reappearance Of The Welcome Window: Analysis

When “Welcome to your new HP” keeps popping up, it could be because it is set to run as a scheduled task on your computer. This issue also arises when there is an issue with the HP Welcome app or HP Quick Launcher app on your PC. Below are some of the methods you can use to resolve the issue.

How To Get Rid Of “Welcome To Your New HP”

There are three effective methods you can use to remove the “Welcome to your new HP” pop-up: Disabling it in the Task Scheduler, uninstalling the HP Welcome app, and uninstalling then reinstalling HP Quick Launcher.

Task Scheduler And Services 

  • Step 1: Right-click Start menu and select Computer Management.
  • Step 2: Look under the Task Scheduler Library and determine whether there is anything HP-related. If there is one, proceed to disable that.
  • Step 3: Go to Search bar, type Services and hit Enter
  • Step 4: In Services, locate all running HP services and disable the one you believe to be responsible for the welcome window. For good measure, before disabling a service, it would be best to search for it on the Internet and get to know its features. 

Uninstall HP Welcome 

In the case that ‘”Welcome to your new HP”‘ keep popping up on your computer, you should consider uninstalling HP Welcome

  • Step 1: Go to Search bar, type Settings and hit Enter
  • Step 2: Select Apps, look for ‘HP Welcome’ and uninstall it
  • Step 3: Restart your computer 

Note: If you have a hard time searching for HP Welcome in Apps, here is an alternative:

  • Step 1: Go to Search bar, type Control Panel and hit Enter 
  • Step 2: Choose Programs and Features 
  • Step 3: Find “HP Welcome”, right-click it and select Uninstall
  • Step 5: Open Windows File Explorer, navigate to: C:\Program Files\Hewlett-Packard\HP Welcome. Right-click uninstall.bat and select ‘Run as Administrator.’

Uninstall And Reinstall HP Quick Launcher 

  • Step 1: Go to Search bar, type Control Panel and hit Enter 
  • Step 2: Choose Programs and Features
  • Step 3: Find HP Quick Launch, right-click it and select Uninstall
  • Step 4: Launch your web browser then visit HP Support and Drivers page 
  • Step 5: Select your operating system them go to Bios > Download (latest version) > Save
  • Step 6: Follow the prompts to update BIOS
  • Step 7: Go back to the HP Support and Drivers page on your browser and select your operating system
  • Step 8: Select HP Quick Launch
  • Step 9: Follow the prompts to complete the installation
  • Step 10: Restart your PC

Frequently Asked Questions

What causes my laptop to display the welcome popup screen?

This problem could have been caused by a program installed on Vista. Given that it is impossible to turn off the help and support feature, you may want to attempt the methods analyzed to remedy the problem. As a first step, you might want to try performing a clean boot to see if any of the services or startup items are causing the problem.

How can I get rid of my laptop’s welcome screen?

Turn off the laptop computer. Alternatively, if your laptop is stuck on the welcome screen, you can press and hold the power button. Remove the battery from the device. If the battery is integrated and does not have a latch that allows it to be removed from the laptop, the battery should be left in the laptop.

What should I do when I can’t sign in to my new HP laptop?

When you cannot sign in to your new HP laptop, you can resolve the problem by performing a factory reset. Here are the steps to do so:

  • Step 1: Shut down your PC by long-pressing the power button
  • Step 2: Wait for about 30 to 60 seconds, then long-press the power button to turn on your PC
  • Step 3: Tap the Esc button repeatedly to launch HP Startup Menu
  • Step 4: Open the System Recovery options by pressing F11
  • Step 5: Launch Troubleshoot by following the on-screen prompts, then proceed with the HP Recovery Instructions.
  • Step 6: Set up your PC and log in with a local account (Separate from your Microsoft account)

What does Windows 10 in S mode mean?

This is a new Windows 10 Pro version with a more productive and familiar Windows experience. It offers better security and performance by allowing you to browse safely using Microsoft Edge and using apps from the Windows Store.

It is specifically designed to optimize the Windows operating system for teachers and students in school. Its advanced security and consistent performance also make it appropriate for other types of users to use apps from the Windows Store without the risk of downloading corrupt files.

How does Windows 10 in S mode compare to Windows 10 Pro and Windows 10 Home?

Windows 10 in S is a Windows 10 Pro configuration designed to boost the performance and security of your computer. It uses apps from the Windows Store and uses Microsoft Edge as the default browser to ensure you get the best performance when using your PC and that you can browse safely. There are specific apps, default features, and apps that can’t be changed. Some apps and accessories that run normally in Windows 10 might not be compatible with Windows 10 in S (Including accessibility apps, driver utilities, PDF writers, and some antivirus).

Tips And Tricks

  • Perform a clean install on your HP computer
  • Update your PC from time to time

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