SOLVED! Warzone Keeps Crashing Xbox

Warzone is one of the most popular online games for FPS gamers on Xbox One at the moment. However, there have been a few complaints that Warzone keeps crashing and freezing on Xbox following the new Pacific update. Most players who encountered this problem reported they couldn’t navigate to the home screen or dashboard whenever Warzone crashed. Read on to learn what must be done when Warzone keeps crashing Xbox. 

Why Warzone Keeps Crashing on Xbox 

The following factors constitute the most popular causes of Warzone keeps crashing on Xbox:


Warzone can crash on Xbox One when the console bugs out. Bugs may develop if your console has been running for a long time. 

Outdated Software

Warzone requires the latest software version to run smoothly. If you encounter Warzone keeps crashing Xbox, then your console might be using outdated software.

Console Is Overheating

Overheating of Xbox One can cause Warzone to crash out of the blue. This issue arises when there is physical damage to the console or it has poor ventilation. 

Corrupted System Cache 

Warzone crashing might also crash due to a corrupted system cache. This issue mostly arises following a system update.


Damaged Game Disc 

When a game disc is damaged, Xbox One may fail to get the necessary data to run smoothly, causing games to crash. If you play Warzone on a disc, check it for dirt, cracks and scratches.

How To Get Warzone To Stop Crashing

Here are some solutions to get Warzone to stop crashing on Xbox One.

Force Close Warzone

If Warzone keeps crashing, the first step you need to take is to force close the game. This can be achieved using the following steps.

  • Step 1: Press your controller’s Xbox button. 
  • Step 2: Ensure the largest application tile is highlighted, then navigate to Menu > Quit. 
  • Step 3: Re-open the game once it closes.

Install Updates 

To reduce the chances of Warzone crashing on Xbox One, always keep all the applications, games, and console software updated. To update your Xbox One software

  • Step 1: Navigate to Home > Settings > System > Console Info
  • Step 2: Install all updates available.

Restart The Console

Insignificant bugs that result in the crashing Warzone may be remedied by simply restarting the console using the controller. The steps below will show you how to restart the console:

  • Step 1: Press the controllers Xbox button to launch the Guide.
  • Step 2: Navigate to Profile and System > Settings >General > Power Mode and Startup.
  • Step 3: Select “Restart Now”

Power Cycle

Performing a power cycle may be useful if Warzone keeps crashing Xbox even after a restart. Follow these steps to power cycle Xbox One.

  • Step 1: Press and hold the Xbox button for about 10 seconds to switch off your console.
  • Step 2: Unplug the console’s power cable from the wall.
  • Step 3: Plug in the power cable after about 10 seconds.
  • Step 4: Switch off your console by pressing the Xbox button.

Inspect The Game Disc

If you are using a Warzone game disc, you might need to check if there is a scratch, a crack, or dirt on it. Sometimes the game disc can tolerate a couple of superficial scratches and play normally. Other times, scratches and cracks can render the game disc unreadable causing Warzone to crash. In the worst-case scenario, you have to pick up a new disc.

Determine Whether The Console Is Overheating

Overheating on Xbox consoles occurs when there is no proper ventilation or if the hardware is damaged. To solve this issue do the following:

  • Step 1: Put the Xbox One in a well-ventilated place.
  • Step 2: Use Xbox One at normal room temperature and avoid direct sources of heat energy.
  • Step 3: Clear the side panels and exhaust grill.
  • Step 4: Replace the thermal paste.

Refresh System Cache 

For your information, Xbox One usually takes advantage of a set of files known as cache to speed up operations. The cache helps load games rapidly but with time, it might become corrupted resulting in crashes and freezes. To refresh the cache, follow the steps below:

  • Step 1: Turn off your Xbox One.
  • Step 2: Unplug the console from the wall once the indicator is off.
  • Step 3: Turn on Xbox One after about half a minute.

Delete Saved Game Data

Another excellent solution to Warzone crashing is deleting your game data. However, as a precaution, ensure that you’ve created a backup before doing so. To delete saved game data, go through the steps down below:

  • Step 1: Open the guide by pressing the Xbox button on your controller, and then navigate to “My Games and Apps”
  • Step 2: Highlight Warzone, press your controllers “Menu” button, then chose “Manage Game and Add-ons”
  • Step 3: Navigate to “Saved Data”, highlight your gamertag’s saved data then press “A” on your controller.
  • Step 4: Select “Delete From Console”.

Reset MAC Address

Several Warzone gamers have succeeded in fixing the crashing and freezing problem by resetting the console’s access control address. These are the steps to successfully do it: 

  • Step 1: Hold the Xbox button to open the guide.
  • Step 2: Navigate to Settings > Network > Network Settings > Advanced Settings > Alternate Mac Address > clear.
  • Step 3: Restart console

Frequently Asked Questions

What should I do when Warzone won’t update on Xbox One?

When Warzone won’t update, try quitting the game, restarting the console, redownloading the update, deleting the system cache, re-installing the game, or performing a factory reset. 

What causes the Whitelist Failure Error in COD Warzone?

Many players believe the error occurs when the Ricochet anti-cheat comes across a bug from the latest patch.

How can I fix the Whitelist Failure Error in COD Warzone?

To fix the Whitelist Failure Error in COD Warzone, reboot the game a few times.

Tips And Tricks

  • Avoid hitting the Xbox home button on your controller when Warzone is open.
  • Create an Xbox party before opening Warzone, then use the App’s Social tab to send invitations to your friends.

Leave a Comment