SOLVED! USB Suspend: USB Device Not Entering Suspend

By using the powercfg /ENERGY command, Windows users can generate a Power Efficiency Diagnostics Report to determine the power efficiency of their devices. The results of the report include errors, warnings, and information on Windows computers. While most of the entries are self-explanatory, some remain confusing and USB suspend: USB device not entering suspend is a prime example. Check out this article if you come across that error entry and don’t know what it is. 

Causes Of The Error


Have you recently experienced issues with the power supply of your system? If their power supply acts up, Windows computers may go haywire and  USB suspend: USB device not entering suspend is one of the consequences. 

USB Selective Suspend

If you have disabled USB selective suspend, some USB-related errors can pop up. On the bright side, it won’t take much work to bring things back to normal. 

Power Plan

A power plan lets you decide how much power your computer hardware and system use. Needless to say, if you configure the power plan poorly, the performance of your PC is going to suffer from a lot of errors. 


For your information, battery function degrades as time passes by and the same applies to the battery of your computer. If the battery is too old, it’s natural for power issues to appear from time to time. 

Taking Care Of The Error: Guidelines 

Run Power Troubleshooter

  • Step 1: Press Windows + I, select Update & security, and choose Troubleshoot 
  • Step 2: Hit Additional troubleshooters
  • Step 3: Select Power troubleshooter
  • Step 4: Click Run then follow the on-screen instructions
  • Step 5: If the troubleshooter suggests a fix, choose to apply it

Enable USB Selective Suspend

  • Step 1: Type Control Panel in the search bar, hit Enter, and go to Hardware and Sound
  • Step 2: Navigate to Power Options, click Change plan settings, and look for your plan.
  • Step 3: Select Change advanced power settings
  • Step 4: Configure USB selective suspend settings under USB settings as you see fit
  • Step 5: Choose OK

Create A Custom Power Plan

  • Step 1: Type Control Panel in the search bar, hit Enter, and go to Hardware and Sound
  • Step 2: Navigate to Power Options, review the plans and create a custom based on your requirements.
  • Step 3: Enable the custom plan on your Windows system

Note: If the change in the power plan does not fix the error, follow the same steps and restore the settings to default.

Update USB Drivers

  • Step 1: Navigate to the Search bar, type Device Manager, and hit Enter
  • Step 2: Expand Universal Serial Bus controllers, right-click each of your USB devices and choose Update driver 
  • Step 3: Select Search automatically for updated driver software
  • Step 4: Follow the onscreen instructions and complete the installation
  • Step 5: Restart your computer 

Consider Replacing The Battery 

If nothing else works, you need to check the health of the battery. Here is how to get a battery report on your laptop:

  • Step 1: Press Windows + R
  • Step 2: Type cmd in Run then press Enter
  • Step 3: Type this command in the window on screen: powercfg /batteryreport /duration 14 and hit Enter
  • Step 4: The battery report will show up. Compare the capacities at full charge levels and if the value is lower, it is a hardware issue. In that case, you need to replace your battery

Frequently Asked Questions

Should USB Suspend Be Enabled Or Disabled?

It is really helpful to have the USB suspend enabled as it helps to save power usage for USB devices that are not in continuous use. This feature is more useful for laptop users.

What Does USB Tethering Mean?

Tethering is when your mobile device’s network is connected to other computers. So whenever you connect your network on your laptop/PC, by using a cable it is called tethering.

What Is The Full Form Of USB?

USB refers to a Universal Serial Bus that enables the exchange of data between computers and other connected devices.

Why Windows Cannot Recognize My USB Device?

USB Device not recognized is a very common error on Windows and has multiple reasons such as:

  • Corrupt USB driver
  • Outdated system updates
  • Missing hardware/software issues
  • The external drive may have selective suspend
  • PC’s motherboard needs drivers

Tips And Tricks

  • Keep your USB port clean. Dust accumulation can cause issues as you connect devices to ports, especially if you don’t use the ports for a long time
  • If your USB device is not working in one port, try plugging it into another port
  • If you experience a very slow speed in the USB data transfers, it is an indication that the USB has old components that cannot function optimally
  • USB is an essential accessory as it may contain some crucial documents and data. To extend its lifespan, store it safely and in a preferably cooler place when not in use
  • Always scan flash drives before using 
  • You can use your USB as a lock for your computer with the help of the security software Predator. It enables your USB as a key to unlock the computer by plugging it in and locks it when you plug out

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