SOLVED! “Turn Enable Bi-Directional Support On In The Printer’s Properties Dialog Box”

At the moment, Windows users can connect their computers to all sorts of printers in times of need. Assuming that people don’t mess up the connection, they only need to configure the settings for a bit before using the printer in earnest. However, it’s not uncommon for users to face configuration issues that interfere with the performance of printers. Check out this article if your PC keeps telling you to turn enable bi-directional support on in the printer’s properties dialog box.


Needless to say, if bi-directional support is disabled, your PC is going to tell you to turn it on. On the bright side, you don’t need to do much to turn enable bi-directional support on if you know what must be done. 

“Turn Enable Bi-Directional Support On In The Printer’s Properties Dialog Box”: Options


Once it comes to the “turn enable bi-directional support on in the printer’s properties dialog box” message, multiple approaches exist. If you don’t want to mess around, you should consider manually configuring your printer.

  • Step 1: On your computer, open the document due for printing.
  • Step 2: On your printer, take the paper out of the paper feeder.
  • Step 3: On your computer, press Print.
  • Step 4: A dialog box will open because the paper feeder is empty.
  • Step 5: Click Display Print Queue.
  • Step 6: Right-click the name of the active document in the dialog box.
  • Step 7: Select Properties.
  • Step 8: Navigate  Ports tab.
  • Step 9: Look to the bottom and check the checkbox next to  Enable bi-directional support.
  • Step 10: Hit Apply and restart your computer.


It’s possible to turn on enable bidirectional support via settings. To do so, go through the steps down below:

  • Step 1: Click the Start button and hit the gear icon to open Settings.
  • Step 2: Choose Devices and select Printers & scanners.
  • Step 3: Pick your printer and hit Manage.
  • Step 4: Click Printer properties.
  • Step 5: Go to Ports tab.
  • Step 6: Check Enable bidirectional support and click OK.

Print Management

Print Management manages everything that involves printers so naturally, you could use it to turn on enable bidirectional support.

  • Step 1: Press Windows + R to open Run.
  • Step 2: Type printmanagement.msc and hit Enter.
  • Step 3: Scroll through the list, locate your printer, right-click it and select Properties.
  • Step 4: Go to Ports tab.
  • Step 5: Check Enable bidirectional support and click OK.

Frequently Asked Questions

What does bidirectional support do on a printer?

Only with bidirectional support could Windows 10 check whether the printer is equipped with paper, determine the printer’s state and analyze if the printer’s driver is compatible.

Why is bidirectional support so important?

Your computer relies on bidirectional support to determine factors such as which size of paper to insert into the printer as well as how to feed the paper. The interaction makes it possible to check the printer’s status through your computer.

When did bidirectional support begin?

In 1987, IBM introduced the PS/2 computer architecture which had a printer port configuration labeled bi-di. It proved to be more versatile than earlier versions because it could deliver the data in both directions. For example, it could deliver data to and from your printer. Due to its effectiveness, the bidirectional support feature has been used to this day.

Which printers are bidirectional?

Modern models of inkjet printers are bidirectional. Every pass of the print head in either direction can print half a line, a line or multiple lines at the same time.

What is the opposite of bidirectional printing?

The opposite of bidirectional printing is unidirectional printing. This is where the print head moves back to the left margin such that each line is printed from left to right.

Tips And Tricks

  • For smooth printing, you should pay attention to the connection between your computer and the printer. To be thorough, make sure that you use a solid cable. If you use a wireless model, take Wi-Fi connection into account.
  • If you use an inkjet printer, turn on your humidifier to prevent clogs in the printer nozzles and maintain sharp print-outs.
  • Upon connecting to a printer, your Windows 10 computer will automatically search through Microsoft’s driver catalog and install the correct one. Thus, make sure that your computer is connected to the Internet as you set up a printer.
  • If you notice a drop in the quality of your print-outs, projects going missing in the queue, inconsistent connection, unresponsiveness and others, it is time to update your printer drivers.
  • Your printer’s name is made up of a combination of details. The name includes the printer manufacturer, model, model number, MAC address and IP address. Needless to say, the name is important during the installation of drivers, network setup, updates, …



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