SOLVED! Text Messages Did Not Transfer To New Phone

One of the first activities that people must do after purchasing a new Google Pixel is to import text messages from the old device. By doing so, people could continue conversing with their contacts on the new phone. Usually, moving text messages between Android devices is a piece of cake but many Google Pixel users complain that they cannot complete the process. If you have the same issue, learn the best course of action when text messages did not transfer to new phone with this article.

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Text Messages Not Moving To New Phone: Suggestions

Use The Backup And Restore Settings 

On Android devices like Google Pixel, it is possible to backup your text messages to Google Drive and restore them later. You recently realized that text messages did not transfer to new phone? Then you should try again using the backup and restore settings. 

  • Step 1: Ensure that you are using Google’s default Messages app for sending messages.
  • Step 2: Go to Settings and choose Google.
  • Step 3: Select Backup.
  • Step 4: Toggle the switch next to Backup to Google Drive to “enabled”. If a Google One subscription plan is active, this toggle will be labeled Backup to Google One.
  • Step 5: Under Account Storage, choose the Google account you want to use.
  • Step 6: Scroll downwards to the section labeled Backup details to view the data that will be backed up. Look through the section until SMS messages come into view then observe the size of your text message backup.
  • Step 7: Tap the button labeled Back up now to manually upload your data. Alternatively, your Google Pixel will back the data up after it gets connected to a Wi-Fi network, is idle and charging.
  • Step 8: Turn on your new Google Pixel device to activate the setup procedure. When prompted, log in using the same Google account which was used to write the text messages.
  • Step 9: During the setup process, the device will ask if you want to restore any data that’s connected to your account. At this point, tap on Restore and allow your device to download your text messages into the new device.
  • Step 10: Once this process is completed, your desired text messages will be restored.

Use A Backup And Restore App

One of the best third-party message backup applications for Google Pixel is the SMS Backup & Restore App. It helps users to move text conversations to their new smartphone devices. 

  • Step 1: Download, install and launch SMS Backup & Restore.
  • Step 2: Tap on Get Started and allow the app to access your contacts, call logs and the ability to view and send SMS messages. 
  • Step 3: With the app permissions approved, press Set a Backup.
  • Step 4: Ensure that the Messages toggle is on. Furthermore, tap on Advanced Options and toggle the Attachments and media option to determine if your attachments will be backed up or not.
  • Step 5: Next, select a Cloud-based storage service where the messages can be backed up. Examples of such services include Google Drive, OneDrive and Dropbox.
  • Step 7: After choosing a Cloud-based storage service, sign into your account by clicking Log in.
  • Step 8: In the pop-up that appears, select the option labeled Only access to files and folders opened or created with SMS Backup & Restore.
  • Step 9: Underneath the option of Delete backups older than, choose if old backups should be deleted or whether all backups should be saved.
  • Step 10: At the bottom of the screen labeled Set Up Backup, choose whether backups should be made over Wi-Fi only and whether the smartphone should be charging during the process.
  • Step 11: Next, pick a backup schedule (daily, hourly or weekly).
  • Step 12: Tap the button which is labeled Back up now and the process will begin.

After getting your new Google Pixel smartphone, it will be time to restore your SMS text messages and continue your conversations. Here is how to do this using the SMS Backup & Restore App:

  • Step 1: Install the SMS Backup & Restore in the new device.
  • Step 2: Open the application then tap on the Menu icon illustrated by three bars on the top left side.
  • Step 3: Choose the Restore option.
  • Step 4: Pick the Cloud storage option which was utilized in your old smartphone and sign in. This application will confirm the connection to your account.
  • Step 5: Toggle the Messages option and turn it on.
  • Step 6: Tap on the Restore button.
  • Step 7: A pop-up message will appear and ask you if you want to set SMS Backup & Restore App as your default messaging application. Tap OK.
  • Step 8: The process of restoring your SMS messages will commence. Once the procedure has been completed, tap Close.
  • Step 9: Open Settings and then choose Apps.
  • Step 10: Select the Messages app and pick Set as default. All your messages from your old device will be moved to your new Google Pixel smartphone.

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Frequently Asked Questions

When should I perform a hard reset on my Google Pixel?


There are many situations on this smartphone that can be fixed with a hard reset such as when the device is running too slowly, the unlock PIN is forgotten, the device is frozen or when the smartphone exhibits problems with picking up phone calls.

Is there a way to make my device faster?

Google Pixel can be made faster by conducting an app cleanup, removing some pre-installed apps, moving your files from the device to your memory card and updating the operating system to the latest version.

Can SOS phone numbers be configured into Google Pixel for quick access?

Yes. Users can access emergency contacts quickly without unlocking the unit. To do this, head to Settings. Within the Advanced functions or Security and privacy sections, configure the contacts which should appear when the emergency call is activated.

How could I stabilize the Bluetooth connection of my Google Pixel cannot?

When your smartphone’s Bluetooth keeps disconnecting, the best solution is to delete all pairings and start over. This will create a new, stable connection.

What is the best solution for overheating devices?

When you notice that your Google Pixel is overheating, head over to Settings and choose Battery to see which apps are consuming the most power. After that, uninstall such apps too cool down the device.

Tips And Tricks

  • Users can hide apps in Google Pixel by disabling them. This can be achieved by visiting Settings and choosing Apps & Notifications. After that, tap See all apps. Choose the application which is to be hidden and then tap on Disable. Confirm Disable App and then press OK. The hidden app will not emerge in the Apps menu. To reverse the process, enable the app again.
  • While the Google Pixel features Gorilla Glass protection on the back and front, buyers should provide additional protection for their devices using a cover. The most effective one of these is the official Google Pixel cover recommended by the smartphone manufacturer.
  • Considering that the Google Pixel has a large screen, the keyboard size can be adjusted in the settings menu using the Keyboard height feature. This helps users to feel more comfortable when typing.
  • To charge Google Pixel at peak capacity (30W), it is advisable to use an aftermarket USB Power Delivery PPS-enabled charger.
  • Zooming in and out within the camera is made easier by setting the Volume key into a physical zooming tool. This can be achieved by opening the Camera app and activating the Settings gear. This is achieved by tapping on More Settings and selecting Gestures. After that, the Volume key can be chosen for zooming purposes.

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