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FREQUENTLY asked Questions

My Network Settings Are Blocking Party Chat

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“Xbox One Offline System Update Not Working”

It is possible to update Xbox One offline. However, sometimes the offline update may not work for a couple of reasons. When this happens you may encounter messages such as your Xbox is almost full, something went wrong, or error codes such as Exx xxxxxxxx xxxxxxxx and 800072xxx. In other cases, your screen might freeze during startup and not move past the Xbox animation logo, or bring a black screen that takes you to a broken home screen. In this article, we will explore everything about Xbox One offline system update not working and how to fix it.

The Impact Of “Xbox One Offline System Update Not Working” On Your Device?

When the offline system update on your gaming device is not working, you will be unable to play your favorite games on your Xbox One. However, you will still be able to perform basic functions such as navigating to the home page, accessing settings, shutting down, restarting, and resetting your Xbox One.

Why Won’t Xbox One Update Offline?

One of the reasons why the offline update on Xbox One might not work is when there is inadequate space in your hard drive. Without enough space, your Xbox One cannot complete an update. Another scenario when an offline update might not work is when your device has software or hardware-related issues. 

How To Fix “Xbox One Offline System Update Not Working”?

Here are some effective methods for successfully updating your Xbox One offline. Most of them are easy to perform and require little effort. Some take more time than others. If you’re not sure why the offline update is not working, you can try each at a time and see which one works.

Restart Xbox One

Sometimes a restart is all you need to solve the offline update issue. A restart refreshes the system and resolves issues such as error codes, messages, and getting stuck during the startup process. Performing a restart is the best thing to do first when Xbox One offline system update is not working. To restart your Xbox One, follow the instructions below:

  • Step 1: Long press the Xbox button on your controller. Navigate to System > Settings > Restart Console.
  • Step 2: Select “Restart” from the menu options. This should immediately restart your Xbox One.

Power-Cycle Your Xbox One

If your screen displays the message ‘Something Went Wrong”, it might be a good idea to power-cycle your Xbox One. This can be done through the following steps:

  • Step 1: Select the “Restart This Xbox” option on your screen. Check if the update runs smoothly after the restart.
  • Step 2: If the update does not finish, shut down your device. There are two methods of doing this. One is by long pressing the Xbox button for about 10 seconds. Alternatively, you could disconnect the power supply cable to force a shutdown.
  • Step 3: Unplug your device for about half a minute then plug it in again to check whether the offline update works.

Reset Xbox One

Resetting your Xbox One might just do the trick when you’re experiencing an error message, error code, or when your screen is stuck in one place. Keep in mind that resetting your Xbox One is not the same thing as restarting it. It is also different from a factory reset. To reset your console, do the following:

  • Step 1: Turn off Xbox One and unplug it from the power source. Wait for at least half a minute before plugging back.
  • Step 2: Long press “Bind” and “Eject” Simultaneously.
  • Step 3: Press the power button. You should hear a startup chime.
  • Step 4: Release the “Bind” and “Eject” buttons after the second startup chime.
  • Step 5: Navigate to Reset this Xbox > Keep games and apps, then wait for the process to complete. Check whether the offline update issue has been resolved.

Clear Some Space On Your Hard Drive

If your screen displays the message “Xbox is Almost Full” during an update, it might be time to finally get rid of those apps and games you rarely use. Uninstalling the unused apps and games should clear up some space for the update process to complete, thus solving the problem.

Factory Reset

A factory reset should be a measure of last resort. Keep in mind that performing a factory reset will permanently erase all your saved games and locally stored files. To perform a factory reset, follow the instructions below.

  • Step 1: To perform a factory reset Navigate to Home > Gear Icon > All Settings > System > Console Info > Reset Console
  • Step 2: Select “Reset and remove everything”. This will permanently erase all your saved data and restore your console to factory settings.

Get In Touch With Microsoft Support

If you’ve tried all the options above and are still not getting any results, the update failure could be due to a hardware problem. Your only remaining option is to consult the Microsoft support team for further assistance.

Frequently Asked Questions

  1. Why is my Xbox One offline system update not working?

It could be due to inadequate space in your hard drive, or a problem with your software or hardware.

  1. How can I fix “Xbox One offline system update not working”?

Some of the common solutions include restarting, power-cycling, resetting, freeing up space, or performing a factory reset on your Xbox One.

  1. Is it a good idea to perform a factory reset when Xbox One offline system update is not working?

Yes, it’s a good idea. However, you should only perform a factory reset when you have exhausted all other options.

  1. How can I perform a factory reset on Xbox One?

To perform a factory reset navigate to Home > Gear Icon > All Settings > System > Console Info > Reset Console > Reset and remove everything

Tips And Tricks

  • Free up space by uninstalling apps and games you don’t regularly use.
  • Clear cache on your memory unit and hard drive
  • Store some games in an external hard drive.
  • Shut down your device after prolonged use.