SOLVED! NVIDIA Virtual Audio Device (Wave Extensible) (WDM)

Be it gaming, online meetings, or listening to music, the quality of audio dictates the experience. Nowadays, it’s not uncommon for Windows audio to act up and while troubleshooting the situation, Windows users notice NVIDIA Virtual Audio Device (Wave Extensible) (WDM). Since not everyone knows their way around Windows, questions regarding the Nvidia Virtual Audio and its role in audio issues appear from time to time. Read to the end if you like to learn more about NVIDIA Virtual Audio Device (Wave Extensible) (WDM). 

NVIDIA Virtual Audio: Summary

First and foremost, NVIDIA Virtual Audio is a verified product from NVIDIA so you could rest assured knowing that it’s not a malicious program. 

Overall, NVIDIA Virtual Audio Device (Wave Extensible) (WDM) is designed to connect computers to SHIELD modules as well as output components that have speakers. In use, NVIDIA Virtual Audio is responsible for communicating sounds via the HDMI port. If your computer lacks NVIDIA Virtual Audio Device (Wave Extensible) (WDM), the audio won’t go through and you could only get video. Still, even if you have NVIDIA Virtual Audio, it may experience and result in audio issues 

How To Troubleshoot NVIDIA Virtual Audio 

Update Driver

If the driver of the NVIDIA Virtual Audio Device is out of date, it’s natural for the audio to go haywire. Things should return to normal as soon as you update the NVIDIA driver. 

  • Step 1: Go to the Search bar, type Device Manager, and hit Enter
  • Step 2: Expand Sound, Video, and Game Controller, right-click NVIDIA Virtual Audio Device (Wave Extensible) (WDM), and select Update driver
  • Step 3: Allow the update to run its course 

Uninstall And Reinstall 

If you suspect that NVIDIA Virtual Audio is the one behind the audio issues, you should uninstall and reinstall it.


  • Step 1: Press Windows + R to open Run.
  • Step 2: In Run, type msconfig and hit Enter to open System Configuration. 
  • Step 3: Navigate to the Boot tab, check the checkbox next to Safe boot and tick the circle beside Minimal.
  • Step 4: Click OK then wait as your computer restart into the Safe Mode.
  • Step 5: When the screen comes back, go to This PC and open the C: drive.
  • Step 6: Locate the Nvidia folder, right-click it and choose Delete. 
  • Step 7: Press Windows + R, type devmgmt.msc, and hit Enter.
  • Step 8: Expand Sound, video, and game controller, right-click NVIDIA Virtual Audio Device (Wave Extensible) (WDM), choose to Uninstall then follow onscreen instructions.
  • Step 9: Restart your computer to wrap up the uninstallation.


  • Step 1: Press Windows + R, type msconfig, and hit Enter
  • Step 2: Uncheck the Safe boot checkbox in the Boot tab then select OK and restart your PC.
  • Step 3: Launch your web browser, visit the NVIDIA website and download NVIDIA Virtual Audio.
  • Step 4: Select Custom Installation and check all the boxes for installation.
  • Step 5: Select the Perform Clean Install checkbox.
  • Step 6: Restart your computer to complete the installation.

Run The Audio Troubleshooter 

  • Step 1: In the search bar of your Windows, type troubleshooter.
  • Step 2: In the troubleshooter settings window – Type troubleshoot in the search box
  • Step 3: Select find and fix problems from the options
  • Step 4: Click Hardware and Sound and select ‘Troubleshoot audio playback’
  • Step 5: It will open the audio troubleshooter – Click on Advanced to automatically fix any technical errors – Select Next
  • Step 6: It will scan for issues related to the sound and you can allow to fix them


Frequently Asked Questions


The NVIDIA SHIELD TV is in essence a smart TV box. It streams on the Android TV OS and comes with a Google Assistant and Chromecast function.

Should I Uninstall The NVIDIA Virtual Audio?

It depends on your setup. If you usually connect your computer to other devices or SHIELD TV through HDMI cables, you should keep NVIDIA Virtual Audio around. It causes no harm and won’t interfere with the performance of your PC.

How Do I Remove The NVIDIA Virtual Audio From Playback Devices?

  • Step 1: Right-click on the Sound icon on your taskbar and select Sound Settings
  • Step 2: Go to the Sound Control Panel
  • Step 3: In the Playback devices tab, you will see the NVIDIA Virtual Audio enabled
  • Step 4: Right-click on it and select Disable
  • Step 5: Restart your computer to implement the action

Which headphone should I use if I connect my PC to NVIDIA SHIELD TV?

Your PC is connected to an NVIDIA SHIELD TV and you want to get the most out of the setup? Then it’s strongly recommended that keep an eye out for the headphones down below. 

  • Jabra Elite 45h 
  • Bose Noise Cancelling Headphones 700
  • Sony WH-1000XM4
  • Creative Sound Blaster Jam V2
  • BlueParrott B550-XT
  • V-Moda BoomPro X  

Tips And Tricks

  • You can enhance the sound experience on your PC by using virtual surround apps which let you add more sounds to the game than present ones.
  • If you do not want to manually look for audio drivers and update them every time, feel free to download a third-party driver manager and let it handle the update in your stead. 
  • If NVIDIA drivers keep crashing over and over again, the settings of your antivirus program could be the cause. Disable the antivirus program temporarily and see if the audio works fine
  • Enable Spatial Sound for an enhanced audio experience while gaming

Leave a Comment