SOLVED! MediaCaptureFailedEvent

An error like “MediaCaptureFailedEvent” could arise as a result of a tiny hitch in your system which can be solved by running the hardware and devices troubleshooter. Additionally, it would be wise to close other applications, grant access, reset the camera app and update or roll back your camera drivers. This article deeply discusses how to get rid of this error, ensure to read till the end.

Causes Of The Error: Compilation 


If you recently updated your Windows system, you may run into camera errors because permissions to use the camera have not been granted. For your information, many applications do not have default access to components on your computer and you have to allow them manually.

Device Currently In Use

If there is an application that is currently using the camera, you will run into the “MediaCaptureFailedEvent” error. The reason is simple: the camera cannot be used by more than one application at a time. 

Antivirus Programs 

Antivirus programs work by detecting and blocking suspicious activity on your computer. Still, when Antivirus programs overreact, they can disrupt operations on your computer including those that involve the camera. 


If your camera driver is out of date, you will receive the MediaCaptureFailedEvent error on your screen whenever you try to use your camera. Unable to recall the last time you updated the camera driver? Then it’s strongly recommended that you take the driver into account. 

How To Get Rid Of The Error


Running a troubleshooter should be the first thing to do whenever you come across the MediaCaptureFailedEvent error. This will allow your device to detect any problem which leads to camera issues and address them automatically.


  • Step 1: Press Windows key + R to open the Run dialog
  • Step 2: Type Control then hit Enter 
  • Step 3: Click Troubleshoot then select Hardware & Devices 
  • Step 4: Select Run the Troubleshooter and follow on-screen directions to complete troubleshooting. 
  • Step 5: Restart the computer afterward.

Close Applications 

An application in the background could be using the camera without your knowledge. Hence, you need to open the Task Manager, find the app and close it. 

  • Step 1: Press CTRL + Shift + Delete to open Task Manager. 
  • Step 2: Go to the “Processes” tab to see all programs running on your computer. 
  • Step 3: Locate the app that is using the Camera, select it then click End task.

Grant Permissions

Camera errors caused by denied access can be easily resolved by granting permissions.  To grant permission to apps on Windows 10

  • Step 1: Press Windows key + I to open Settings
  • Step 2: Select Privacy then click on Camera
  • Step 3: If “Allow access to the camera on this device” is turned off, turn it on then try using the camera
  • Step 4: You can allow access to any apps you want by scrolling down to “Choose which apps can access your camera”


At times, the settings of your computer camera could become corrupted and you can experience camera errors. On the bright side, things would return to normal once you reset the camera. 

  • Step 1: Click Windows key + I to open Settings.
  • Step 2: Select App and look for Camera.
  • Step 3: Pick Advanced.
  • Step 4: Choose Reset and wait for the process to conclude.

Update/Roll Back Driver

If you suspect that your camera driver is out of date, you will have to update them. However, in the case that the error occurred after the update, you need to roll back the update.

To update the camera driver:

  • Step 1: Right-click on the Windows key and select Device Manager.
  • Step 2: Double-click on Imaging devices and right-click Camera.
  • Step 3: Select Update driver.
  • Step 4: Close Device Manager and reboot your PC.

To roll back to a previous driver:

  • Step 1: Right-click on the Windows key and select Device Manager.
  • Step 2: Double-click on Imaging devices and then right-click Camera
  • Step 3: Select Properties and click on the Driver tab.
  • Step 4: Click Roll Back Driver and then Yes to confirm the changes.

Note: You should take the opportunity to check whether there is a new camera update for Windows. 

  • Step 1: Press Windows key + I to open Settings
  • Step 2: Select Update & Security and click Windows Update  
  • Step 3: Select Check for updates, click View optional updates and see if there are updates available for your camera. 
  • Step 4: Allow the updates to install then restart your computer.

Frequently Asked Questions

Can I change camera settings on Windows 10?

Yes, you can play around with the settings of your camera. Open the camera then navigate to Settings on the left edge of the screen. Adjust the settings for each option to your preference. These might include: Change the photo aspect ratio or video quality, turn location info on or off, show or hide gridlines, etc.

Does the camera stop when I minimize?

The camera is just like any other application, it will still run when you minimize or open another application. Some laptops have a light beside the camera to indicate that the camera is running.

Tips And Tricks

  • Use ring lights when using the camera in low light rooms
  • Use blur background option for privacy when you make video calls via Skype
  • For optimal video call experience, pay attention to the network connection

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