SOLVED! HP – Printers – HP Deskjet 2540 Series – Error 0x80240017

Updating your Windows might not always turn out to be a good idea. If interrupted at any given stage, Windows update can cause a variety of errors. One of them is the “HP – Printers – HP Deskjet 2540 Series – Error 0x80240017” error.

So What Exactly Is “HP – Printers – HP Deskjet 2540 Series – Error 0x80240017”?

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The printing issue on your Windows 10 PC is linked to the Windows Update ‘Error Code- 0x80240017’. If you’re getting this error message on your computer, it’s most likely because an MS Office update isn’t being installed. But there’s no need to be concerned. The problem will be remedied in no time if you follow these easy steps. But first, try these easier solutions before moving on to the more complex ones.

Basic Troubleshooting

Restart Your Computer

The first thing you should try before trying anything else is to restart your computer. Sometimes it is the interrupted restart after an update that causes this issue. To make sure that this is not the issue with you, we recommend you try to restart your computer and then try to update it further.

Disable Your Antivirus:

Sometimes it is the antivirus that tends to be the issue. Many 3rd party antivirus software has some kind of Trojan or virus built in which the user can’t normally intercept.

These in turn create a variety of issues like this. To make sure that this is not the case with you, we recommend you disable all the 3rd party antivirus software programs you have installed on your computer.

After this, restart your computer and see if the issue is now fixed. If not, then we recommend you follow the advanced troubleshooting methods given below.

Advanced Troubleshooting

1). Windows Update Troubleshooter

When it comes to troubleshooting Windows update-related problems, then Windows Update Troubleshooter is the number 1 contender in troubleshooting software products that will help you figure out what’s wrong with your computer’s updates and how to repair them.

Let’s see how to do this.

  • Step 1: You first need to press the windows icon button on your keyboard.
  • Step 2: The next step is to click on the gear-shaped icon to open Settings.
  • Step 3: Then, select the “Update & Security” settings.
  • Step 4: After that, click on the “Troubleshoot“.
  • Step 5: Now you need to click on the “Additional troubleshooters“.
  • Step 6: When the Additional Troubleshooters list appears, click on the “Windows Update“.
  • Step 7: To start the troubleshooting process, “Run the Troubleshooter“.

Close the troubleshooter window after the troubleshooting procedure is completed and restart your computer.

2). Rename Software Distribution Folder

Even after using the Windows Update Troubleshooter,To the problem persists, so there is a high possibility that the distribution folder of the software has been compromised. To solve this, the only solution is to rename the software distribution folder. This will fix this issue for sure.

To do this, you just need to follow the simple steps given as follows

  • Step 1: Press the Windows key along with the ‘R‘ and then type “cmd“.
  • Step 2: The next step is to press Ctrl+Shift+Enter to open the Command Prompt with administrative rights.
  • Step 3: Then, type “net stop wuauserv” and hit enter.
  • Step 4: After that, it will execute this set of commands and when it is done, hit Enter.

net stop cryptSvc

net stop bits

net stop msiserver

  • Step 5: These commands will rename both of the folders on your computer. Execute these.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

  • Step 6: All that is left to start those stopped services again. So, copy-paste these commands one by one and hit Enter after each of them to execute these commands on your computer.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

After this, the stopped services should be started again. Close the Command Prompt window once all the commands have been completed on your computer.

Reboot your computer and check for updates again when it has been rebooted.

3). Update Windows AutoUpdate Client

The next method you can use to fix this type of problem is by updating the Windows auto-update client. If you don’t know how to do that, we recommend you follow the instructions given below

  • Step 1: Press Windows key+X keys together.
  • Step 2: The next step is to click on “Windows PowerShell (Admin)“.
  • Step 3: This will open up the Powershell window with administrative rights.
  • Step 4: After that, all you need to do is to execute this single line command “wuauclt.exe /updatenow”  in the PowerShell terminal.
  • Step 5: Once you have done it, close the PowerShell window.

Now all you need to do is to reboot your computer and check if the Windows Update process is working or not. This should fix the issue.

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Frequently Asked Questions (FAQs)

1. How Do I View Printing History?

A variety of locations allow you to rapidly access printing history. The most appropriate location is determined by the information needed. Here are some useful insights

  • To view a user’s printing history, select the Job Log under the user’s details page.
  • If you want to view recent print jobs printed on a printer, just select Job Log under the appropriate printer’s details page and you should be good to go.
  • In order to view all print jobs printed on the network with advanced search and filtering options, use the global Print Log on the Logs tab

2. How Do I Add A New Printer?

When a printer is added to a monitored server on a Windows system, it is automatically added to the system.

If not, then you can also add it manually by following these simple steps

  • Step 1: Select Windows Start Button and then go to Settings.
  • Step 2: The next step is to select Devices.
  • Step 3: Here you will find Printers & scanners option, open it.
  • Step 4: After that, select Add a printer or scanner. Wait for it to find nearby printers, then choose the one you want to use.
  • Step 5: Once you have done it, and select Add device.
  • Step 6: If your printer isn’t in the list, select The printer that I want isn’t listed, and then follow the instructions to add it manually using one of the options.

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