SOLVED! “A StartDocPrinter Call Was Not Issued”

Regarding the “A StartDocPrinter call was not issued” error on HP computers, one of the best things to do is to run printer troubleshooter. In the case that the error persists, it’s a good idea to check out Print Spooler service, uninstall and reinstall the printer drivers, etc. New to HP computers and need in-depth instructions to tackle the printing challenge? Then you should check out this article.

A List Of Possibilities

Print Queue

The most common cause for the “A StartDocPrinter call was not issued” error is the Print queue glitching out. That usually happens when the Spooling service fails to send the file to the printer. Naturally, the printer cannot print the document without being able to access the data.

Print Spooler Service

Another possibility is that something might have gone wrong with the Print Spooler service. If that service is either stopped or unresponsive, printing operations would ground to a halt. Unless you take action, there is no way for you to resume printing documents on your HP computer.


Like other devices, printers cannot communicate with computers directly and must rely on drivers as intermediaries. Needless to say, if your printer driver is missing, corrupted, obsolete and so on, the “A StartDocPrinter call was not issued” error is one of the consequences.


Run Printer Troubleshooter

In the beginning, it is strongly recommended to run the printer troubleshooter at the earliest opportunity. As the name suggests, the printer troubleshooter could scan for printer problems and resolve them on its own.

  • Step 1. Press Windows + I to open Settings.
  • Step 2. Go to Update & Security > Troubleshoot then click Additional troubleshooters.
  • Step 3. Under Get up and running section, click Printer and pick Run the troubleshooter.
  • Step 4. Allow the process to go all the way.
  • Step 5. Restart your computer.

Think About Print Spooler Service

The next thing that you should dedicate your attention to is the Print Spooler service. Nowadays, Windows users may go to Services to determine the status of Print Spooler.

  • Step 1. Go to Search bar, type Services and press Enter.
  • Step 2. Locate Print Spooler, right-click it and pick Properties.
  • Step 3. On the General tab, if the Service status shows Stopped, click the Start button under it. Aside from that, you should change Startup type to Automatic.
  • Step 4. Select Apply and choose OK
  • Step 5. Restart your computer.

Note: In the event that Print Spooler service is damaged, you must consider repairing it via the Command Prompt. By taking advantage of Command Prompt, you can effectively and efficiently bring Print Spooler back to normal.

  • Step 1. Go to Search bar, type cmd and hit Run as administrator.
  • Step 2. In Command Prompt (Admin), run the command cd\Windows\System32\spool.
  • Step 3. Proceed to run another command cacls.exe PRINTERS /E /G administrator:C.
  • Step 4. Restart your computer.

Uninstall And Reinstall Drivers

It is possible that the “A StartDocPrinter call was not issued” error is the result of driver issues. In most of the cases, if you uninstall and reinstall a device’s driver, all driver-related issues should go away.

  • Step 1. Go to Search bar, type Device Manager and press Enter.
  • Step 2. Locate your printer, right-click and pick Uninstall Device.
  • Step 3. Check the checkbox next to Delete the driver software for this device before hitting OK.
  • Step 4. Restart your computer.
  • Step 5: The moment the screen returns, print something and witness the result.

Frequently Asked Questions

Where can I find the Printer Troubleshooter on Windows 11?

The steps mentioned in the article are based on the Windows 10’s Settings menu layout. For Windows 11, the steps remain nearly the same other than a few differences in naming. If you are unable to find it yourself, follow these steps:

  • Step 1. Same as Windows 10, open Settings from the Start Menu.
  • Step 2. Go to System > Troubleshoot > Other troubleshooters.
  • Step 3. Look for the Printer Troubleshooter and click Run.

What is the meaning of “A StartDocPrinter call was not issued”?

StartDocPrinter is the feature that notifies the Print spooler whenever there is a document that must be spooled for printing. Thus, “A StartDocPrinter call was not issued” means a notification made toward the Print spooler did not go through and so printing cannot start.

Should I reinstall all USB port drivers?

If you are unsure which port your printer is connected to, you could reinstall all port drivers. However, it’s worth noting that since your mouse and keyboard are most likely connected to an USB port, reinstall their drivers last. It’s not possible to perform further action before those drivers are reinstalled after all.

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